Reservation Policy:
- Reservation Deposit or Payment: A deposit or advance payment is required to confirm the reservation. The deposit amount is €750 to be transferred before 30/06/2024.
- Reservation Confirmation: Once the initial deposit is received, a reservation confirmation will be sent to the client, including important details, as well as the date and amount of the pending second payment.
- Second Payment: A second payment will be required before 15/07/2024. The second payment will be the remaining balance of the total price.
- Second Payment Reminder: We will send a reminder to the client before the second payment due date to ensure it is made on time.
- Failure to Pay: If a client fails to make the second payment by the established date, they may lose their reservation spot and the deposit money will not be refunded.
- Special Conditions: Special conditions may apply for certain types of reservations, such as group bookings and special requests.
- Reservation Confirmation: Once the deposit or advance payment is received, a reservation confirmation will be sent to the client, which will include important details such as the date, time, and location of the reserved event or service. A form will also be sent to be completed to formalize the reservation.
Cancellation Policy:
- Users can cancel their subscription until 30/06/2024.
- A full refund will be granted if the cancellation is requested before the mentioned deadline and with a valid reason.
- Valid justifications may include unforeseen circumstances, medical emergencies, or unexpected events preventing participation in the retreat.
- Cancellations made after 30/06/2024 will not be eligible for a refund.
- To cancel your subscription, please contact our customer service team before June 30th by emailing inmamindtravels@gmail.com.
- Refunds will be processed within 7 business days of the cancellation request.
- This policy does not apply to additional services booked outside of the scheduled retreat.
- For additional inquiries or assistance, please contact us at +34 636730741 or inmamindtravels@gmail.com.